Library Services: Design and Management
by Davis, Megan & Charlie Thomas
ISBN: 9781787158993
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Imprint : Kruger Brentt Publishers UK Ltd.
Year : 2025
Price : Rs. 292.00
Biblio :
About The Book
KEY FEATURES
It is written in a lucid style with theoretical discussions being supplemented with illustrations, and tables for easy understanding of the subject.
This book describes in details about the Library Service Design and Library Management System Technology.
The book is also supported with a comprehensive glossary and index in the end.
This book would be an invaluable asset for the scientists, students, teachers and practitioners in library services, library and information science
Table of Contents
PREFACE..................................................................................................... V
1. LIBRARY SERVICE DESIGN: AN INTRODUCTION...........................................1
?? Introduction 1
?? Defining customer experience 2
?? Customer experience in different fields 2
?? What is Service Design? 3
?? Service Design, in practice 9
?? Conclusion: Advocating for Service Design in Libraries 14
2. THE LIBRARY DESK IN ACADEMIC INSTITUTIONS .............................
